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FAQ

Frequently Asked Questions and Answers

Forum List
No. Category Title Posted by Date View Rocommend Rate
20 Shipping How to get Free Shipping 2019-01-23 46 0 0points
19 Shipping I have not received the tracking number 2019-01-17 42 0 0points
18 Shipping 6 steps for your order status 2018-12-28 35 0 0points
17 Order Out of stock / Lack of stock / Discontinued 2018-12-20 31 0 0points
16 Membership How can I earn and use the mileage point? 2018-11-08 37 0 0points
15 Membership How many samples I can get from my order? 2018-10-29 42 0 0points
14 Returned goods My goods are caught by a customs office. 2018-10-29 42 0 0points
13 Returned goods My goods are returned to you due to the customs issues. 2018-10-29 31 0 0points
12 Returned goods My goods are returned to you due to the wrong shipping address. 2018-10-29 39 0 0points
11 Cancel & Return & Refund I want to exchange my products. 2018-10-29 46 0 0points
10 Cancel & Return & Refund Can I return my products? / How can I get a refund? 2018-10-29 27 0 0points
9 Cancel & Return & Refund Can I cancel / change my order? 2018-10-29 27 0 0points
8 Shipping Can I use my own shipping method? 2018-10-29 39 0 0points
7 Shipping How long does the shipping take? / How can I track my order? 2018-10-29 42 0 0points
6 Shipping What are your shipping methods? 2018-10-29 59 0 0points

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