Payment Methods

- Eximbay

- PayPal

Payment Currencles

We support such currencies when you use the credit card (Visa, Master, JCB):

US Dollar (USD)  

Australian Dollar (AUD)

Canadian Dollar (CAD)

British Pound (GBP)

Russian Ruble (RUB)

Euro (EUR)

Philippine Peso (PHP)

Singapore Dollar (SGD)

Hong Kong Dollar(HKD)

Malaysian Ringgit (MYR)

Vietnamese đồng (VND)

Taiwan New Dollar (TWD)

Thai Baht (THB)

Japanese Yen (JPY)

Macau Pataca (MOP)

Mongolian Tughrik (MNT)

United Arab Emirates Dirham (AED)  

Kazakhstani Tenge (KZT)  

Saudi Arabian Riyal (SAR)

Norwegian Krone (NOK)

Brazilian Real (BRL)

Turkish Lira (TRY)

Payment Failure

In case of payment failure, please click on “Order History” and check the order status. If you check the payment failed, please go back to “Cart” and make the payment again.

Shipping

Shipping Method : Selected by customer
Shipping Rate : Selected by customer
Delivery Time: May vary based on the shipping method selected by the customer


General Shipping Information:


Shipping Methods:

1. Air Mail (International Small Package)
 - Delivery Time: 10 ~ 35 days
 - Tracking Number: Not available
 - Tracking Service URL: Not available
 - Maximum Weight: 0 ~ 2kg
 - Available Countries: Australia, Austria, Bangladesh, Bhutan, Brazil, Cambodia, Canada, Chile, China, Czech Republic, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Israel, Japan, Kazakhstan, Lithuania, Macao, Malaysia, Myanmar, Netherlands, Nepal, New Zealand, Oman, Philippines, Poland, Romania, Saudi Arabia, Singapore, Switzerland, Spain, Taiwan, Tanzania, Thailand, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam


2. K-Packet
 - Delivery Time: 5 ~ 25 days
 - Tracking Number: Available
 - Tracking Service URL: track-trace.com/post
 - Maximum Weight: 0 ~ 2kg
 - Available Countries: Australia, Brazil, Canada, China, France, Germany, Hong Kong, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, Spain, Taiwan, Thailand, United Kingdom, United States, Vietnam


3. EMS
 - Delivery Time: 3 ~ 10 days
 - Tracking Number: Available
 - Tracking Service URL: track-trace.com/post
 - Maximum Weight: 0 ~ 30kg or 0 ~ 20kg (Depending on countries)
 - Available Countries: Australia, Bangladesh, Bhutan, Brazil, Cambodia, Canada, Chile, China, Czech Republic, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Israel, Japan, Kazakhstan, Lithuania, Macao, Malaysia, Myanmar, Netherlands, Nepal, New Zealand, Oman, Philippines, Poland, Romania, Saudi Arabia, Singapore, Spain, Taiwan, Tanzania, Thailand, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam



Notice:

We are unable to ship to P.O. Boxes, APO, FPO, and DPO addresses due to certain restrictions on cosmetic items.
To minimize customs issues, we recommend that customers keep their total purchase, including shipping costs, at $300 or below.

Customs issue

Customers are fully responsible for any customs-related issues such as customs taxes, transit duties, warehousing fee, etc.

Customers shall pay for every charge-related customs issue and MYKOCO is not required to handle such customs issues in each country.

Customs issues vary by country and each country has different perspectives on hazardous product & prohibited product issues.

Thus, customers may need to contact the local customs office for detailed information to avoid potential problems in advance.

If the products are returned to us due to the customs issue in each country, it is possible for us to send the goods back to you after you pay the shipping fee again.

Exchange or refund of the products is not acceptable.

Customers are fully responsible for any customs-related issues such as customs taxes, transit duties, warehousing fee, etc.

Customers may need to contact the local customs office for detailed information to avoid potential problems in advance.